Canceled flights, long queues and chaotic scenes at airports have dominated the headlines in recent weeks, leaving many people wondering if their summer holidays are in jeopardy.
Passengers last week described their journey as “hell” at Manchester Airport, with some saying they had received messages from tour operator TUI that breaks had been cancelled. Meanwhile, holidaymakers at Doncaster Sheffield Airport have expressed frustration after Wizz Air announced it was canceling flights, while other customers reported long queues at the terminal.
Travel agents across the country are being inundated with phone calls from worried customers who fear their vacation plans may be affected. Today Hull Live spoke to a leading travel agent based in the city to find out if locals should be worried about their holiday flights being cancelled.
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With over 30 years of industry experience, Andrew Earle is well placed to advise concerned customers. And the good news, he says, is that the majority of travelers should have “nothing to worry about”, as long as they are booked on reliable services.
He said: “There are an awful lot of people who think they’re going to be affected when they probably aren’t. We haven’t had many of our customers affected.
“The problem, from our point of view, really only concerns two airlines, TUI from Manchester Airport and EasyJet from Gatwick. the airports we would be using, including the Humberside Mallorca flight, all have flights operating as normal.”
The surge in demand for overseas flights has led to staffing problems for some companies, which have canceled flights as a result. But Mr Earle said he was able to reassure his customers.
“We have people asking if their flights are going to be cancelled, and to that we say no. It’s going to be very busy, it’s always during the summer. So we’re able to give customers the confidence they need. so that you can go on vacation.”
For those worried about booking flights for this summer, Mr Earle advised using services that have proven reliable over the past few months. “My advice would be to fly an airline like Jet2 this summer which has been great so far,” he added, “Ryanair is also operating very efficiently.
“British Airways made the decision in April not to operate so many flights, they did the right thing by being pragmatic so they did pretty well. I would advise not flying from Manchester with TUI, or from Gatwick with EasyJet, until they have proven they can operate these flights efficiently again Hopefully as the summer progresses things will get easier at the airport with security as well .