Driven by consumers’ desires for new experiences, innovative technologies and environmental impacts, travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that create unforgettable experiences.
After a difficult tourist year, travel is picking up. While safety is always a priority, the luxury travel experience is evolving as well. Discuss trends in space and what your business sees, Florence li, director of international sales and marketing for Songtsam, joined Say Yes to Travel host Sarah Dandashy.
Li explained Songtsam’s portfolio a bit. “We are an upscale boutique chain with lodges and hotels in Yunnan Province of China and Tibet.”
“People have realized because of the pandemic that we are one world and interconnected. In the future, travelers will focus more on connecting to destinations. They want immersive and authentic experiences, not just to buy something. – Florence Li
Li shared that all properties were closed during the first part of 2020, but they rebounded with high occupancy in late May. To ensure the safety of travelers, Li said, “We have implemented new high standards of hygiene. We also continue to keep pace with change. “
One thing that Songtsam properties are known for is durability. Most are in local villages, and the company emphasizes using local materials, nurturing symbiotic relationships with villages, and respecting nature. “Sustainability is not just about the environment. We want to preserve the culture of the local village and support their development and economic growth, ”Li said.
Their close ties to the villages are reflected in their staff, who are 92% from these areas. The organization works hard to develop its employees, which reinforces their commitment to provide exceptional hospitality to customers.
Li also spoke about luxury travel trends and forecasts. “People have realized because of the pandemic that we are one world and interconnected. In the future, travelers will focus more on connecting to destinations. They want immersive and authentic experiences, not just to buy something.
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