Greater Manchester trams are packed despite ‘travel security guards’ on board


Greater Manchester’s METROLINK tram operators face criticism after photos were taken inside a traffic jam filled with passengers despite ‘travel security officers’ on board.

© Shane Stephenson / SWD Media

Operators blame personnel levels for Tuesday afternoon’s incident, which meant it was impossible for anyone to socially distance themselves – but it appeared most were wearing masks.

They say they have put in place a series of measures to relay Covid-related messages, which include signage and customer information to improved cleaning, dedicated ‘ambassador’ staff and onboard ventilation.

An enraged passenger who wishes to remain anonymous said: “I was on the 1723 streetcar and it got hit, there should be a pandemic – there were even MetroLink travel agents on board but they were screwing it up.”

He was traveling on the blue line from Salford Quay and got off at Deansgate at 5:42 pm.

Transport for Greater Manchester said: “Like many operators, Metrolink is seeing an increase in Covid infections and staff are urged to self-isolate through tracking and traceability.

“Currently, just under 20% of the workforce is absent, so we cannot perform all the services we would like.

“This, along with the growing number of people using Metrolink, means our streetcars are getting very busy, especially at peak times.

“Social distancing is not possible on all services and we encourage those who can to travel at quieter hours. Our teams are doing their best to get things done and we ask for patience and understanding at this time. “

On Monday (07/19/2021), the government is easing its restrictions on coronaviruses, which means it will no longer be mandatory to wear a face cover.

Andy Burnham, however, uses his own powers to keep the mandatory masks on MetroLink.

He said: “We are still in a pandemic and we have to think in terms of collective security rather than individual freedom or personal responsibility,” he said.

The Mayor of Greater Manchester added that he was using his own powers to make wearing a mask a “state of transport” on trams.


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