Celestyal launches a new booking platform for travel agents

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Celestyal Cruises has unveiled the new Seaware Reservations Platform, a reservation system dedicated to travel advisors, which was created in collaboration with software company Versonix.

The platform is expected to go live this week.

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In addition to advanced CRM functionality, the Seaware platform provides travel advisors with 24/7 access to bookings, more and more variety of pre- and post-packages, rules-based pricing, payment and cancellation schedules, shore excursions and onboard experiences.

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It also gives agents the ability to create custom segments, individualized itineraries, and large family bookings.

“The release of our Seaware booking platform is just one more example of our deep and ongoing commitment to our travel advisory partners,” said Leslie Peden, chief commercial officer of Celestyal Cruises.

“We have been working closely with Versonix for a year now to prepare for this release and have engaged in ongoing conversations with several of our travel advisor partners to ensure a seamless transition to our new booking platform.

“We expect significant adoption of this new system by our travel advisor partners, giving them firm control over their bookings 24/7, making it even easier to do business with Celestyal.”

Celestyal partner travel advisors have been provided with a link to the Seaware user manual as well as login information for instructional videos.

New users can visit Celestyal.com to register in the travel agent booking area.

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